Cookie Policy
Last updated: 7th June 2026
This Cookie Policy explains how Calling All Minds Ltd uses cookies and similar technologies on the AXS Passport website.
What are cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
How we use cookies
We use cookies only where necessary for the operation and security of the website, to improve user experience, or (with your consent) to understand how visitors use the site. We do not use cookies for advertising or tracking purposes unless you have explicitly consented.
Necessary Cookies
These cookies are essential for you to be able to move around the website and use its features. Without these cookies, services you have asked for cannot be provided.
| Cookie | Purpose | Duration |
|---|---|---|
| `session` | Manages your login session | Session |
| `csrf_token` | Protects against cross-site request forgery | Session |
| `cookie-consent` | Records whether you have responded to the cookie banner | 1 year |
| `cookie-preferences` | Stores your individual cookie category preferences | 1 year |
Analytics Cookies (optional — requires your consent)
We use analytics tools to understand how visitors interact with the website. This helps us improve content, navigation, and performance. Analytics cookies are only set after you have accepted them via the cookie consent banner.
#### Google Analytics 4 (GA4)
We use Google Analytics 4, provided by Google LLC. GA4 collects anonymised data about how you use the site, including pages visited, time spent, and general location (country/region level only). We have enabled IP anonymisation so your full IP address is never stored by Google.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| `_ga` | Distinguishes unique users | 2 years | |
| `_ga_E2SPFKQDC4` | Maintains session state for GA4 | 2 years | |
| `_gid` | Distinguishes users (session-level) | 24 hours |
Google Analytics data is processed in accordance with Google's privacy policy. You can opt out of Google Analytics across all websites using the [Google Analytics Opt-out Browser Add-on](https://tools.google.com/dlpage/gaoptout).
Data processor: Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Legal basis: Consent (UK GDPR Article 6(1)(a)).
Data transfer: Data may be transferred to the USA under Google's Standard Contractual Clauses.
#### PostHog
We also use PostHog for product analytics. PostHog collects anonymised usage data to help us understand feature adoption and user journeys.
| Cookie / Storage | Provider | Purpose | Duration |
|---|---|---|---|
| `ph_*` | PostHog | Session and user identification for analytics | Up to 1 year |
Accessibility Preferences
The AXS Toolbar stores your accessibility preferences using browser local storage. This includes:
| Setting | Purpose | Storage Type |
|---|---|---|
| Text size preference | Remember your preferred text size | Local Storage |
| Contrast settings | Remember dark mode, high contrast, or greyscale preferences | Local Storage |
| Reading preferences | Remember reading guide, focus mode, and line height settings | Local Storage |
| Font preferences | Remember dyslexic-friendly font selection | Local Storage |
| Voice settings | Remember text-to-speech voice selection | Local Storage |
| Language preference | Remember translation language selection | Local Storage |
These preferences are stored only on your device and are not transmitted to our servers. You can clear these preferences at any time by:
1. Using the "Reset" button in the AXS Toolbar
2. Clearing your browser's local storage
3. Using your browser's privacy/incognito mode (preferences won't persist)
Your choices
You can control and/or delete cookies as you wish. You can:
- Manage preferences at any time by clicking the "Cookie Settings" link in the website footer
- Reject all optional cookies using the "Reject All" button in the cookie banner or preferences modal
- Delete cookies already on your device via your browser settings — see [aboutcookies.org](https://www.aboutcookies.org) for guidance
- Opt out of Google Analytics using the [Google Analytics Opt-out Browser Add-on](https://tools.google.com/dlpage/gaoptout)
If you disable cookies, some features of the website may not function as expected.
Changes to this policy
We may update this Cookie Policy from time to time. We will notify you of any changes by posting the new Cookie Policy on this page.
Contact us
If you have any questions about our use of cookies, you can contact us at:
Email: support@callingallminds.com
Draft product-change notice: shared passport session
> For legal and privacy review before publication.
The proposed guest passport reader uses an essential `axs_passport_guest` cookie after the recipient deliberately selects View passport. It holds a random session secret, is HttpOnly, Secure in production and SameSite Strict. It is scoped to the shared-passport API and lasts for no more than 10 minutes or the remaining share lifetime, whichever is shorter. It is required to authorise the read-only viewing session and is not used for analytics or advertising.