A route for support
Reasonable Adjustment Process
A process is the route an organisation follows to receive, consider, implement and review workplace support. AXS Passport helps organisations build a clearer process that reduces friction and makes ownership visible.
A route for support
Without a clear route, support is dependent on chance.
A route for support
Without a clear route, support is dependent on chance.
Why structure matters
Reasonable adjustments are often handled as a series of isolated events. A request is made, a conversation happens, and an adjustment is agreed.
The problem is that without a clear process, these events are fragile.
If the manager changes, the agreement may be lost. If the adjustment requires budget or IT support, the request may stall because nobody knows who owns the next step. A structured process ensures that support is consistent, visible and sustainable.
The six stages of a clearer process
Request
The person explains the support need or barrier.
Review
The request is considered with the right context.
Decision
The outcome is recorded clearly.
Implementation
Actions are assigned and support is put in place.
Record-keeping
The process is documented for continuity.
Review
Support is checked as circumstances change.
A clearer route for workplace support
AXS Passport helps organisations build a clearer reasonable adjustment process for receiving, considering, implementing and reviewing support.
It is designed to reduce operational friction and make ownership visible, ensuring that support is not dependent on informal memory or chance.
Guided requests
People can explain access needs and adjustment requests more clearly.
Defined workflows
Requests can move through review, decision and implementation.
Ownership
Next steps and responsibilities can be made visible.
Review points
Support can be revisited when circumstances change.
Build a more consistent adjustment process
AXS Passport helps organisations manage reasonable adjustment requests, records, ownership and review in one clearer process.