Workplace adjustments, clearly managed

Workplace Adjustments Software

AXS Passport helps organisations manage workplace adjustments, reasonable adjustments and accommodations in one clear system, from request and review to implementation, tracking and reporting.

Replace scattered emails, spreadsheets and informal conversations with a structured process that gives employees, managers, HR and inclusion teams clarity at every stage.

From request to review

  1. 1Capture adjustment needs
  2. 2Review and approve requests
  3. 3Assign ownership
  4. 4Track implementation
  5. 5Evidence decisions
  6. 6Review support over time

One system for workplace adjustments, reasonable adjustments and accommodations.

The Problem

Why workplace adjustments need more than email

Workplace adjustments often begin with good intentions. A conversation happens, a manager agrees support, HR records part of the decision and the employee hopes the change will follow.

But without a clear system, adjustment processes can become fragmented. Requests sit in inboxes, ownership is unclear, implementation is delayed and support is forgotten when roles, managers or circumstances change.

That creates risk for organisations and frustration for employees. It also makes it harder to show what was requested, what was considered, what was agreed and whether the adjustment was actually put in place.

Good workplace adjustment management depends on clarity, ownership, evidence and review.

The Product

What AXS Passport helps you manage

AXS Passport gives organisations a structured way to manage the full workplace adjustment journey.

Adjustment requests

Employees can describe the barriers they are facing and request support through a guided, respectful process.

Review and decision-making

HR, managers and inclusion teams can review requests consistently, record decisions and keep a clear audit trail.

Implementation tracking

Agreed adjustments can be assigned, monitored and followed through so support does not stop at approval.

Employee passports

Employees can build a clearer record of support needs, agreed adjustments and preferred ways of working.

Review points

Set review moments so adjustments can be checked, updated and kept relevant as roles or needs change.

Reporting and insight

Understand adjustment trends, response times, implementation gaps and organisational barriers over time.

Who It Helps

Built for employees, managers and HR teams

Employees

Employees get a clearer, more respectful way to explain barriers, request support and keep track of what has been agreed.

  • Less repetition
  • Clearer ownership
  • A record of agreed support
  • More confidence in the process
Managers

Managers get practical visibility of what has been requested, what has been agreed and what needs to happen next.

  • Clear responsibilities
  • Better follow-through
  • Consistent communication
  • Reduced uncertainty
HR and Inclusion Teams

HR, DEI and inclusion teams get a structured process for managing adjustments consistently across the organisation.

  • Centralised records
  • Audit-ready evidence
  • Trend reporting
  • Improved governance
Terminology

Workplace adjustments, reasonable adjustments and accommodations

Different organisations use different language. In the UK, many employers talk about reasonable adjustments. Globally, teams may refer to workplace accommodations, employee accommodations or disability adjustments.

AXS Passport supports the same practical goal: helping people access the support they need at work and helping organisations manage that support clearly, fairly and consistently. Whether you need reasonable adjustments software or a broader adjustment management software solution, the underlying need is the same.

The system is designed to support the process around adjustments, not to replace human judgement. Good adjustment decisions still depend on conversation, context and review. For more on the workplace context, read our guide to reasonable adjustments at work.

The Process

A clearer workflow for workplace adjustments

1

Need identified

An employee, manager or HR team identifies a barrier that may need support.

2

Request captured

The adjustment request is recorded in a structured way with the relevant context.

3

Review completed

The organisation considers the request, the barrier, practical options and the likely benefit.

4

Support agreed

Agreed adjustments are documented with ownership, actions and timelines.

5

Implementation tracked

Tasks are followed through so support is actually delivered.

6

Adjustment reviewed

The adjustment is reviewed over time to check whether it remains effective.

Move beyond spreadsheets and scattered records

Many organisations are still managing workplace adjustments through tools that were never designed for the job.

Without AXS Passport

  • Requests scattered across emails
  • Inconsistent records
  • Unclear ownership
  • Manual chasing
  • Limited reporting
  • Support forgotten after manager changes
  • Hard to evidence decisions

With AXS Passport

  • Structured adjustment requests
  • Clear approval and review process
  • Assigned owners and actions
  • Implementation tracking
  • Centralised records
  • Reporting and insight
  • A better experience for employees
Insight

Better evidence for better decisions

Workplace adjustment data should help organisations learn. AXS Passport gives teams clearer visibility of adjustment requests, implementation progress, review points and recurring barriers.

That insight can help HR and inclusion teams identify where processes are working, where delays happen and where organisational barriers need attention.

The goal is not only to manage individual requests more effectively. It is to improve the system around support.

1
Track response times
2
Monitor implementation
3
Identify recurring barriers
4
Evidence decisions
5
Review support
6
Improve organisational learning

Make workplace adjustments easier to manage

AXS Passport helps organisations turn workplace adjustment requests into a clearer, more consistent and more accountable process.

Frequently asked questions

Workplace adjustments software helps organisations manage requests for support at work, including reasonable adjustments, workplace accommodations, implementation tasks, records, review points and reporting.