Support should not go stale
Reviewing Reasonable Adjustments
An adjustment that worked six months ago may not work today. Reviews help organisations check whether support is still useful, whether work has changed and whether anything needs to be updated.
Review when things change
Review keeps support relevant.
Review when things change
Review keeps support relevant.
Why review matters
Reasonable adjustments should not be treated as one-off decisions.
Roles change. Managers change. Workload changes. Technology changes. Health, energy, support preferences and environments can also change.
Reviewing adjustments helps keep support practical, proportionate and useful.
When to review adjustments
After implementation
Check whether the adjustment has actually been put in place.
When a role changes
Support may need to reflect new duties or expectations.
When a manager changes
Context should not be lost with one person.
After absence
A return may need temporary or phased support.
When workload changes
New demands can create new barriers.
At agreed intervals
Some support should be checked regularly.
What a good review should ask
The purpose is to check whether support is working, not to interrogate the person.
Is the adjustment in place?
Check whether agreed support has actually happened.
Is it working?
Ask whether it is reducing the barrier.
Has anything changed?
Review role, workload, environment, tools or needs.
Is anything missing?
Identify gaps or new barriers.
Who owns next steps?
Make follow-up clear.
When is the next review?
Set a future point if needed.
Review without making people prove themselves again
A review should not feel like the person has to start from zero or justify their needs all over again.
Good reviews are practical, respectful and focused on what needs to happen next.
Keeping support up to date
AXS Passport helps organisations make review part of the adjustment process.
Review points
Support can be given a clear review date.
Records
Previous requests and decisions remain easier to understand.
Ownership
Next steps can be assigned.
Continuity
Support can be updated when roles, managers or needs change.
Keep workplace support up to date
AXS Passport helps organisations manage adjustment records, ownership and review so support does not become outdated.