Adjustments that carry forward

What Is a Reasonable Adjustment Passport?

Support should not have to restart every time someone changes manager, role or working environment. A reasonable adjustment passport records useful context so agreed support can be understood, shared appropriately and reviewed over time.

The point of a passport

Needs
Adjustments
Consent
Review

A passport is only useful if it helps support continue.

What a reasonable adjustment passport is for

A reasonable adjustment passport is a record of access needs, support preferences and workplace adjustments that may help remove barriers for a disabled person.

It can reduce repeated disclosure, preserve useful context and give managers or HR teams a clearer understanding of what has been discussed or agreed.

The best passports are not static documents that sit in an email folder. They support action, review and continuity.

What it can record

Access needs

The barriers, preferences or working conditions that need to be understood.

Agreed adjustments

Support, tools, arrangements or changes already discussed or approved.

Suggested adjustments

Support that may help but still needs review or agreement.

Communication preferences

How meetings, feedback, instructions or updates are best shared.

Sharing permissions

Who can see the information and for what purpose.

Review points

When the passport should be checked and updated.

Passport, record or process?

A reasonable adjustment passport begins as a record, but organisations need more than a record. They need a process around it.

Passport

Holds the person’s access needs, preferences and agreed support.

Process

Shows how requests are reviewed, implemented and followed through.

Review

Keeps support relevant as roles, managers or needs change.

Static passport vs digital passport

Static passport

  • records information in a document
  • relies on manual sharing
  • can become outdated
  • does not show status
  • can be lost in email or HR files

AXS Passport

  • creates a structured access profile
  • supports controlled sharing
  • helps manage adjustment requests
  • supports review and continuity
  • keeps relevant context easier to maintain

From agreed adjustments to lasting records

AXS Passport helps turn reasonable adjustment information into a clearer digital process.

Guided profile

People can explain access needs and support preferences in a structured way.

Adjustment requests

Requests can be reviewed and followed through.

Ownership and status

Teams can understand what needs action and who is responsible.

Review and continuity

Support can be revisited when roles, managers or needs change.

Make adjustment passports easier to manage

AXS Passport helps organisations move beyond static records towards clearer access profiles, adjustment requests and review.

Frequently asked questions

A reasonable adjustment passport is a record of access needs, support preferences and adjustments that may help remove workplace barriers for a disabled person.