Support that does not start again

Disability Passport Explained

Disabled employees should not have to repeat the same access needs every time a manager, role or workplace context changes. A disability passport can preserve useful support information, but it needs a process around it to be truly effective.

What it protects

Context
Dignity
Continuity
Review

The goal is less repetition and clearer support.

What a disability passport means

A disability passport is a record that helps explain the support a disabled person may need in work, education or another setting.

In the workplace, it may record access needs, reasonable adjustments, communication preferences, sharing permissions and review points.

Some organisations use the term disability passport. Others use workplace adjustment passport, reasonable adjustment passport, inclusion passport or accessibility passport. The language varies. The purpose is similar: preserve context and reduce repeated disclosure.

What it can include

Access needs

What others need to understand about barriers, preferences or support.

Adjustments

Support, equipment, changes or working arrangements that may help.

Communication

How information, feedback and meetings are best handled.

Work context

Where the support applies and what role demands matter.

Sharing choices

Who can see the information and why.

Review date

When support should be checked and updated.

What a disability passport should protect

Dignity

The person should not have to repeatedly retell personal information.

Continuity

Support should not disappear when a manager or team changes.

Control

The person should understand who can see information and why.

Review

Support should be revisited as work or access needs change.

Different names, similar purpose

Disability passport

Often focuses on disability-related support and access needs.

Reasonable adjustment passport

Usually focuses on agreed or suggested reasonable adjustments.

Workplace adjustment passport

Broader workplace language for access needs and support.

Inclusion passport

Wider inclusion-focused language around participation and preferences.

Modernising the disability passport

AXS Passport helps organisations move beyond static disability passports towards a clearer digital process.

Structured profile

People can describe access needs in a clear, consistent format.

Controlled sharing

Relevant information can be shared with the right people for the right purpose.

Adjustment management

Requests can be reviewed, tracked and followed through.

Continuity

Support can be maintained when managers, teams or settings change.

Turn access information into action

AXS Passport helps organisations manage access needs, adjustment requests and review in one clearer process.

Frequently asked questions

A disability passport is a record of access needs, support preferences and adjustments that may help a disabled person participate more fully.